General
What should I do if a Fuel card is lost/stolen?
Notify your Fleet Manager / Office Manager immediately. If you’re the account holder you can call us on 0800 663 866 or log into your account at clo.cardlink.co.nz and cancel your card.
What should I do if a transaction is declined?
Please call customer service on 0800 663 866.
CardSmart
Where can I use my CardSmart card?
Download the free CardSmart app, from the iTunes App Store and Google Play to view locations and plan your trips, or by using the CardSmart site locator here.
How do I become a CardSmart merchant?
To speak with one of our specialists on how to join our CardSmart Merchant Program please fill out the form on the Contact Us page.
Once you become an authorised CardSmart Merchant, our CardSmart holders can start giving you their business immediately.
MTA Member’s are automatically accepted onto the CardSmart Merchant Program with NO JOINING FEE.
BP Fuelcard
What is the BP fuel card offered by CardLink?
CardLink has partnered with BP to offer a competitive fuel card for your fleet. Your BP card can be used by drivers to purchase fuel at over 300 BP service stations nationwide.
Which fuel stations can I use my CardLink BP Fuelcard?
The BP Fuelcard is accepted at more than 300 sites within the BP Fuelcard network, including:
- 90 BP Connect sites featuring the award-winning Wild Bean Café
- 112 independently owned BP sites
- Over 55 BP Truckstops
- Over 100 G.A.S. sites
- 16 RD Petroleum sites (South Island)
1Link
What is 1link?
1link is the industry standard for managing the maintenance approval and invoicing process for fleet managed vehicles.
Need simplified fleet management? Give us a call.
Our team of experts can find a solution to match your fleet’s unique needs. If you aren’t sure which card is right for your fleet, get in touch for a quick chat about your options.
Get in touch